Job Summary:
Job Title -
Freight forwarding Officer /Senior officer
Location - Jeddah
Department
Freight Forwarding / Logistics
Reporting To
Freight Forwarding Assistant Manager
Employment Type
Full Time
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Job Purpose
To monitor and manage shipper performance for inbound shipments from India, Korea, and China, till delivery to door and close in system and ensuring timely updates, accurate documentation, and seamless coordination for all freight forwarding operations.
Key Responsibilities:
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Key Responsibilities
Shipper Performance Monitoring
· Track and evaluate performance of shippers in India, Korea, and China
· Ensure shipments are dispatched and delivered according to schedule
· Identify delays, bottlenecks, and areas for process improvement
Shipment Tracking & Coordination
· Maintain accurate records of inbound shipments
· Ensure timely updates on shipment status to internal teams
· Coordinate with vendors, operations, and management for smooth shipment flow
Reporting & Documentation
· Prepare performance reports on shippers for management
· Maintain all shipping documents, invoices, and shipment records
· Assist in audits and internal reviews related to inbound shipments
Compliance & Coordination
· Ensure shipments comply with company SOPs and regulatory requirements
· Communicate with internal stakeholders regarding shipment issues or delays
· Support continuous improvement initiatives in inbound freight operations
Requirements:
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- Qualifications & Experience
- · Bachelor’s degree/diploma in Logistics, Supply Chain, Business, or related field
- · 2–4 year’s experience in freight forwarding or logistics coordination
- · Experience with import shipments and shipper management
- · Knowledge of shipping documentation and trade compliance
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- Skills & Competencies
- · Strong analytical and tracking skills
- · Should know In-co terms.
- · Ocean routes and situation analyzing skill
- · Excellent coordination and communication abilities
- · Attention to detail and accuracy
- · Ability to work under deadlines and handle multiple shipments
- · Proficient in MS Excel and freight tracking systems
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- Language Requirements
- · English: Good (spoken & written)
- · Arabic: Advantageous but not mandatory
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- KPIs
- · Timely and accurate updates on inbound shipments
- · Shipper performance improvement metrics
- · Reduction in shipment delays or discrepancies
- · Accuracy of shipment records and reporting
