Job Summary:
Our client, a multinational company is looking for a Sales Coordinator to be based in Dubai. You will be responsible for handling customer inquiries, preparing quotations, processing orders, coordinating shipments, and supporting payment collection activities.
Key Responsibilities:
- Handle customer inquiries and provide prompt, professional responses.
- Prepare and issue spare parts quotations accurately and efficiently.
- Process customer orders and perform order entry into the system.
- Coordinate with the factory regarding quotations, orders, and operational matters.
- Prepare export documentation and arrange shipments.
- Monitor delivery schedules and ensure smooth order fulfillment.
- Support payment collection and follow up on outstanding payments.
- Maintain accurate records and documentation related to sales transactions.
- Liaise effectively with customers, vendors, logistics providers, and internal departments.
- Support aftermarket service activities for customers in the Middle East, India, and Africa.
- Ensure compliance with company procedures and service standards.
Requirements:
- Basic understanding of payment terms and delivery terms.
- Proficient in MS Office (Excel, Word, PowerPoint, Outlook) and general PC operations.
- Strong communication skills to coordinate with customers, suppliers, internal teams, and the factory.
- Detail-oriented, accurate, responsible, and professional in handling daily tasks.
- Fresh graduates are welcome to apply; experience in a manufacturing environment is an advantage.
- Ability to support quotation preparation, order processing, shipment coordination, and payment follow-up activities
