Job Summary:
Support CED's PSI Sales Administration team by managing daily tasks related to data management and data transferability. The position holder acts as a focal point from Sales Admin to Sales and PSI teams to supply and receive Sales Order information as well as factory orders. The position holder's efforts play a critical role in optimizing the sales operation process and is crucial to the continuity of the sales cycle. The position holder implements sales operation strategies and frameworks, analyzes sales operation data to align sales operations with business objectives and drive seamless execution. The position holder frequently fosters strong relationships with internal and external stakeholders, and potential business partners.
Key Responsibilities:
- A. Strategic and Managerial Responsibilities:
- Strategic and Planning
- Implement the PSI functional strategy in line with business vision, mission, and corporate objectives.
- Ensure that the overall business strategy is translated into annual PSI operational business plans and the performance is monitored to ensure business plans are in line with the overall strategy.
- Policy, Procedures, Process and Systems
- Implement PSI functional policy, systems, processes, procedures, and controls covering all PSI functional areas in line with policies to ensure fulfilment of all relevant procedural/legislative requirements while delivering quality and cost-effective service in a consistent manner.
- Compliance
- Manage PSI compliance frameworks and programs within the PSI department, ensuring alignment with local and international laws, regulations, and industry standards.
- Establish reporting mechanisms to proactively monitor and report on risk and compliance issues within the PSI department and collaborate with senior leadership to escalate critical matters for timely resolution, while also offering recommendations for mitigation.
- B. Core Responsibilities:
- Sales Administration Planning
- Collaborate with PSI and Sales teams to implement Sales Admin operations strategies and plans.
- Collaborate with partners to ensure efficient and timely logistical arrangements.
- Assist in monitoring and updating the database system in a timely and accurate manner to ensure business continuity and data transparency.
- Sales Admin Process Optimization
- Streamline and optimize sales processes to improve efficiency and effectiveness.
- Implement sales automation tools and technologies to enhance productivity and efficiency.
- Identify bottlenecks and areas for improvement in the sales pipeline and propose solutions.
- Sales Analytics and Reporting
- Collect, and analyze sales data to identify trends, patterns, and insights.
- Generate regular sales reports and dashboards to provide visibility into sales performance.
- Ensure accurate and timely calculation and payment documentation of sales orders.
- Financial Reporting and Analysis
- Develop and prepare initial analysis of statements, ensuring accuracy and compliance with regulatory requirements and industry standards.
- Prepare and analyze order reports, providing insights and recommendations to team leader.
- C. Development Responsibilities:
- Culture
- Promote a culture of innovation and continuous improvement.
- Create and foster a collaborative work environment within the PSI team.
- Self-Development
- Continuously invest in personal growth, skills enhancement, and knowledge acquisition to stay up to date with industry trends and emerging technologies
- Communication/Collaboration
- Facilitate effective communication within the PSI team and with other departments.
Requirements:
- Bachelor’s degree in Business Administration, Engineering, Management or equivalent is required.
- Minimum of 0-2 years of experience in Sales Administration or a related field.
- Understanding sales data and generating actionable insights to improve sales effectiveness.
- Understanding of sales analytics and reporting tools to analyze sales data and generate meaningful reports.
- Understanding of sales processes and methodologies, including lead management, opportunity management, and sales forecasting.
- Excellent proficiency in Microsoft Office Suite, particularly Excel for data analysis and reporting.
