Job Summary:
One of our clients in Saudi Arabia is looking for Commercial Director, responsible for leading commercial planning and customer experience for rail operations, ensuring that commercial products and services are fully aligned with the defined strategy, while driving operational efficiency and revenue optimization in close coordination with relevant stakeholders.
Key Responsibilities:
- Commercial Planning & Product Definition
Client & Stakeholder Liaison
Demand Analysis & Revenue Management
Sales & Department Leadership
Systems Ownership
Operational Feasibility & Capacity Alignment
Disruption Management & Service Recovery
Passenger Claims Management & Regulatory Compliance
Requirements:
- Minimum of 10 years of relevant experience. professional experience in senior commercial, revenue management, sales, marketing, or customer experience leadership roles, preferably within rail, transport, mobility, or large-scale service industries
