Job Summary:
Our client, a multinational manufacturing company based in Jebel Ali Dubai is looking for a Parts Coordinator. The Parts Coordinator plays a key role in our aftersales operation, combining warehouse management with customer-facing and administrative responsibilities. This position is central to ensuring efficient parts supply, inventory accuracy, and high levels of customer service. Working as part of a small regional team, you will report directly to the Parts Operation Supervisor and support the wider business across parts, service, and warranty activities.
Key Responsibilities:
- Warehouse Operations
- Overall responsibility for day-to-day warehouse operations, including:
- Goods receiving
- Stock control and inventory accuracy
- Picking, packing, and shipping of spare parts
- Shipment coordination
- General upkeep and organisation of the warehouse
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- Parts & Customer Support
- Liaise with customers to identify, quote, and supply spare parts according to their requirements
- Coordinate and resolve technical parts enquiries with support from product specialists where required
- Prepare quotations and issue invoices
- Place purchase orders with suppliers and monitor order progress
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- Logistics & Supplier Coordination
- Communicate with suppliers regarding order confirmations, shipments, and follow-ups
- Prepare shipping and customs documentation
- Liaise with headquarters and factories in The Netherlands and Malaysia
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- Warehouse Operations
- Assist where required in the day-to-day warehouse operations, including: Goods receiving
- Stock control and inventory accuracy
- Picking, packing, and shipping of spare parts
- Shipment coordination
- General upkeep and organisation of the warehouse
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- Administration & Support
- Maintain accurate records, filing, and documentation
- Coordinate with service partners for aftersales activities when required
- Support the aftersales team with warranty and service-related tasks
- Carry out general duties required to support the efficient running of the business
Requirements:
- Ability to work independently, adapt quickly, and take initiative
- Comfortable with manual handling and the physical demands of a warehouse environment
- Previous experience in spare parts sales or coordination within the vehicle or equipment industry (commercial, industrial, construction, or passenger vehicles)
- Proficient in Microsoft Office applications
- Experience using CRM systems
- Strong organisational skills with the ability to prioritise customer enquiries
- Excellent spoken and written English
- Good numeracy and attention to detail
- Technical understanding of vehicle components is an advantage
- Valid UAE driving licence an advantage
