Job Summary:
Our Client is hiring for an HR Executive will support the Retail Operations Manager in managing all HR functions across retail stores, ensuring smooth workforce operations, compliance with UAE labor laws, and alignment with business objectives. The role focuses on recruitment, employee relations, payroll coordination, performance management, and retail staff engagement.
Key Responsibilities:
- Recruitment & Staffing (Retail Focus)
- Coordinate hiring for retail staff (Sales Executives, Store Managers, Cashiers).
- Post job advertisements and screen candidates.
- Conduct initial interviews and shortlist candidates.
- Coordinate onboarding and induction programs.
- Ensure adequate manpower planning across stores.
- Employee Relations & HR Operations
- Handle employee grievances and resolve workplace issues.
- Maintain employee records, contracts, and documentation.
- Ensure compliance with UAE Labour Law and company policies.
- Monitor attendance, leave records, and staff scheduling coordination.
- Performance Management
- Support Retail Operations Manager in performance appraisals.
- Track KPIs for store staff.
- Assist in disciplinary procedures when required.
- Coordinate training and development initiatives.
- Payroll & Compensation Support
- Prepare payroll inputs (attendance, overtime, commissions).
- Coordinate with Finance for salary processing.
- Manage incentives and sales commission structures.
- Administer employee benefits and insurance.
- Compliance & Policy Implementation
- Ensure company HR policies are implemented in retail stores.
- Handle visa processing, labor contracts, renewals (if required).
- Maintain confidentiality of employee information.
- Training & Development
- Organize product knowledge and sales training sessions.
- Coordinate onboarding training for new retail staff.
- Support leadership development for Store Managers.
Requirements:
- 3–5 years of HR experience, preferably in retail or jewelry industry.
- Experience handling multi-store retail workforce is preferred.
- Knowledge of UAE Labour Law is mandatory.
- Strong communication and interpersonal skills.
- Ability to manage high-volume retail hiring.
- Good organizational and administrative abilities.
- Proficiency in MS Office and HRMS systems.
- Ability to work under pressure in fast-paced retail environment.
