Job Summary:
The Program Manager is responsible for developing, coordinating, and overseeing strategic programs that support the organization’s mission in education, culture, and community engagement. The role ensures programs are well-planned, efficiently executed, and aligned with organizational objectives while maintaining strong partnerships and delivering measurable impact.
Key Responsibilities:
- Develop and implement the overall strategic plan for programs in alignment with the organization’s vision and objectives.
- Identify program goals, key performance indicators (KPIs), and success metrics.
- Lead and coordinate annual and quarterly planning cycles, ensuring clear resource allocation, timelines, and deliverables.
- Liaise with internal teams, external partners, vendors, and facilitators to ensure smooth program delivery.
- Manage schedules, logistics, and operational workflows to ensure efficiency and consistency.
- Build and maintain partnerships with educational institutions, community groups, and cultural organizations.
- Collaborate closely with the Operations Manager and other stakeholders to ensure seamless integration between planning and execution.
- Prepare, monitor, and manage program budgets, ensuring cost-effectiveness and compliance with financial guidelines.
- Identify potential risks and develop mitigation strategies to maintain program continuity and quality.
- Address operational challenges proactively and escalate critical issues when required.
- Produce regular reports and presentations for leadership, summarizing achievements, challenges, and areas for improvement.
- Ensure thorough documentation of all processes, outcomes, and learnings for institutional knowledge and future planning.
- Support the development of new initiatives that promote lifelong learning, creativity, and cultural engagement.
- Prepare high-quality reports, dashboards, and presentations for internal leadership, external stakeholders, and public communication.
- Ensure all written and visual materials are accurate, timely, and aligned with organizational messaging and branding standards.
- Analyze quantitative and qualitative data to identify trends, measure program impact, and guide strategic improvements.
- Demonstrate humility, strong communication skills, and effective leadership.
- Exhibit high endurance, flexibility, and the ability to adapt to changing work situations.
- Handle sensitive and confidential information with discretion.
- A background in literature is preferred.
Requirements:
- Bachelor’s degree in Literature, Education, Humanities, Social Sciences, Cultural Studies, or a related field (Master’s degree preferred).
- A background in literature is strongly preferred.
- 5–8 years of professional experience in program management, project coordination, education, culture, or community development.
- Demonstrated experience in strategic planning, program design, and multi-stakeholder coordination.
- Experience working with educational institutions, cultural organizations, or community-based programs is an advantage.
- Proven experience managing budgets, schedules, logistics, and reporting.
