Job Summary:
One of our clients in Dubai is looking for Sales Engineer, responsible for identifying and engaging with existing and prospective customers, driving spare parts sales.
Key Responsibilities:
- • Market mapping & customer segmentation: Identify and categorize current and potential customers (OEMs, installers, maintenance firms, etc.) across UAE to create a clear view of market potential.
• Sales development: Take direct responsibility for growing the sales of spare parts, starting from zero; investigate current buying behaviors and understand why the existing installed base is not sourcing from company.
• Customer engagement: Regularly visit customers, prospects, and industry stakeholders to present company’s product offering, understand their needs, and position us as a reliable and innovative partner.
• Brand protection: Monitor and report on counterfeit activity in the market; educate customers about risks of copy products and promote the quality, safety, and reliability of genuine company parts.
• Opportunity management: Understand customer purchasing patterns (“buy-mix”) and identify ways to increase sales through value selling, bundling, or service-related offers.
• Market intelligence: Actively gather market feedback, track competitor activity, and provide insights to local and global teams to adapt commercial strategies.
• Operational sales interface: Act as the go-to person for all operational sales activities in UAE, providing local presence and proactive communication in Arabic with customers and partners.
• Internal collaboration: Work closely with the Sales & Business Development Manager – Middle East, technical teams, factories and headquarters to align on pricing, product availability, and service levels.
Requirements:
- • Bachelor’s degree or diploma in Engineering (Mechanical, Electrical, or Mechatronics) or related field.
- • 3–5 years of experience in a technical-commercial or sales engineering role, preferably in the elevator or industrial equipment sector.
- • Knowledge of elevator components is mandatory.
- • Strong customer-facing skills with a proactive, commercial mindset.
- • Excellent communication skills in Arabic and English – verbal and written.
- • High energy, self-driven, and able to operate autonomously in a field-based role.
- • Solid analytical and problem-solving skills to assess market potential and barriers.
- • Willingness to travel extensively across the Emirates
