Job Summary:
We are seeking a professional, organized, and proactive Receptionist / Secretary to support our cilent real estate office. The ideal candidate will be the first point of contact for clients, agents, and visitors, providing exceptional customer service while managing administrative and clerical duties efficiently.
Key Responsibilities:
- Front Desk Management:
- Greet and welcome clients, visitors, and agents in a courteous and professional manner.
- Answer, screen, and direct incoming calls and inquiries.
- Maintain a neat and organized reception area.
- Administrative Support:
- Provide secretarial support to management and the sales/leasing team.
- Prepare correspondence, reports, and property-related documents.
- Schedule and coordinate meetings, appointments, and property viewings.
- Handle filing, photocopying, scanning, and document organization.
- Client Coordination:
- Maintain client databases and contact lists.
- Follow up on leads and assist in coordinating with clients and property agents.
- Support marketing activities, including preparing property brochures, listings, and social media updates.
- Office Operations:
- Manage incoming and outgoing mail and courier services.
- Maintain office supplies and inventory.
- Liaise with vendors and service providers as needed.
Requirements:
- Bachelor’s degree or diploma in Business Administration, Secretarial Studies, or a related field.
- Experience: 3 years of experience as a receptionist, secretary, or administrative assistant (preferably in real estate or property management).
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficient in MS Office (Word, Excel, Outlook, PowerPoint).
- Professional appearance and a customer-oriented attitude.
- Knowledge of CRM systems or real estate databases (advantageous).
