Our client, a multinational company based in Dubai is looking for a Microsoft Dynamics 365 F&O Functional Consultant (Customer side).

Dynamics 365 F&O Implementation & Support Responsibilities

• Oversee the implementation and ongoing support of Dynamics 365 F&O.
• Develop functional requirements and specifications based on user input.
• Align business processes with ERP functionalities.
• Configure, develop, and implement Microsoft Dynamics 365 F&O across all functional areas.
• Collaborate with internal stakeholders to define technical requirements, modifications, and custom development.
• Collaborate with 3rd party supplier to drive the implementations
• Provide technical recommendations for installations, modifications, and customizations.
• Train end-users and create manuals.
• Test system functionality to ensure alignment with business requirements.
• Analyze and document system enhancements by engaging with users, management, and external partners to meet business and technical needs.
• Manage and administer security settings for Dynamics 365 F&O users, ensuring overall application security.
• Work with clients and partners to customize Dynamics 365 F&O and integrate it with legacy and third-party systems.
• Ensure compliance with support SLAs.
• Serve as the first line of support for issue triaging and resolution.
• Conduct regression testing for Dynamics 365 F&O upgrades, ensuring customizations remain functional.
• Provide regular weekly and monthly status reports.

Required Technical and Professional Expertise

• 3+ years of experience in Dynamics NAV / Dynamics 365 F&O implementation (Techno-Functional).
• Strong understanding of process flows across Finance, Sales, Expense Management, and Supply Chain functions.
• Experience in Supply chain industry implementations is an advantage.
• Experience in work scoping and estimation.
• Proven ability to analyze, develop, implement, and support Microsoft Dynamics 365 F&O ERP systems.
• Expertise in SSRS (SQL Server Reporting Services) for designing, developing, and optimizing reports.
• Strong organizational and time management skills to perform effectively in a fast-paced, semi-autonomous environment.
• Excellent communication and presentation skills—both oral and written, including group presentations.
• Team player with strong collaboration skills.
• Client-facing experience with the ability to effectively communicate and interact with stakeholders.