One of our clients in Abu Dhabi is looking for IT Support Engineer.

Key Responsibilities:

·         Provide technical support for all IT-related systems and infrastructure both at office and offshore.

•         Install, configure, and maintain computer systems, hardware, software, and network devices on vessels and at corporate offices.

•         Manage centralized file and application services, including Servers, SAN/NAS, and workstation-level resources on vessels.

•         Configure, monitor, and maintain network architectures, including LAN/WAN, Wi-Fi systems, and network security protocols.

•         Hands-on experience with network infrastructure, routing/switching, firewalls, and Wi-Fi deployment

•         Administer and support VSAT/FBB satellite communication systems to ensure reliable offshore connectivity.

•         Manage servers, email systems, and cloud services such as Microsoft Azure and Office 365.

•         Possess strong knowledge of satellite communications (GEO/MEO/LEO) and VSAT/FBB technologies.

•         Administer IP telephony systems, such as Avaya or similar platforms.

•         Maintain and update hardware inventory and associated maintenance records.

•         Troubleshoot and resolve technical issues promptly to minimize downtime and ensure high availability.

•         Collaborate with onshore IT teams to ensure integration and standardization of systems.

•         Ensure all systems comply with internal IT policies and external regulatory requirements.

•         Participate in after-hours and emergency support on a rotational or as-needed basis.

•         Excellent troubleshooting, diagnostic, and problem-solving skills.

•         Ability to work independently in a fast-paced, 24/7 marine environment.

•         Strong verbal and written communication skills.

•         Willingness to travel offshore and support marine operations as required.