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Location:
Saudi Arabia
Salary - AED :
17000 / Month
Experience :
2 Years
Benefits :
Live in - all expenses paid. Medical Insurance. Flight Allowance SAR 5,000 PA. 1 months’ vacations PA. 12-Month renewable
KITCHEN ORDER TAKER   (31050)

A high-profile client aimed in food and beverage industry located in Saudi Arabia is seeking an experiences Kitchen Order Taker with good communication skills to assist and carry out numerous hands-on tasks in a discrete and courteous manner.

 

Interview Location:

  • Dubai for UAE candidates and online for overseas.

Duties & Responsibilities:

  • Responsible for answering all telephone calls and prioritizing said calls.
  • Directly involved in the order taking and order placing process while dealing with guest requests and orders, courteously, efficiently and promptly.
  • Should have good knowledge of room service menu's and ongoing promotions in other F&B outlet.
  • Should be able to provide recommendations and suggestions to guests upon request.
  • Should consider the satisfaction of all guests by ensuring prompt, courteous and efficient service at all times.
  • Writes down all information’s clearly.Highlight special requests.
  • Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability. Inform the guest of approximate delivery time according to time evaluation system.
  • Assist the department to drive guest satisfaction by providing consistent guest experiences.
  • Promptly handles guest queries, complaints and all issues in a professional manner.
  • Ensures that the place of work and surrounding area is kept clean and organized at all times.

Requirements:

  • Excellent communication skills in English, both written and verbal.
  • Excellent telephone etiquette.
  • Ability to focus attention on guest needs, remaining calm and courteous at all times.
  • Must always be in proper attire while on duty.