Our client is a leading MNC System integrator (and a partner of Cisco, Fortinet, Checkpoint, HP, Dell, Microsoft, Palo Alto) with a headcount of 200+ and is seeking to hire a Sales Account Manager (Cisco, Fortinet, Checkpoint, HP, Dell, Microsoft, Palo Alto)
The responsibilities of an account manager to manage a variety of accounts depending on the requirement of the company, maintain and establish new business relationships within the accounts. Each customer account can vary in demands and an account manager may work with Technology managers for one project and a media department for another project etc. Account managers to report directly to the Business Development Manager.
Responsibilities are as follows:
Leverages market research materials, customer and employee insights and other sources, to identify industry trends, needs and opportunities. Selects from and uses marketing tools appropriate to the allocated assignment.
Develops and enhance effective customer relationships at executive levels and qualifies new sales leads. Maintains customer contact during and after the selling process to pre-empt any issues and identify further opportunities.
Designs and implements sales strategies and works with reporting manager to implement sales plans. Understands customer and needs, responds to existing sales leads and identifies and qualifies new leads and prospects with a view to developing a pipeline of potential opportunities.
Bid management, value analysis, negotiation, presentation and preparation of contracts. Monitors and reports on quota, performance, customer satisfaction, market intelligence and competitors. Contributes to the development and training of sales teams and product/service development.
Provides customer service, including technical advice and guidance on all matters bearing on the successful use of complex products and services. Helps customers to clarify their requirements; documents the conclusions reached and contributes to preparing and supporting bids and sales proposals.
Initiates and influences relationships with and between key stakeholders.
Works closely with the Pre-Sales team and (or) vendors to ensure that customers are assisted and advised properly.
Ensures that reliable cost, effort and risk estimates and project plans are produced.
Helps customers to clarify their requirements; documents the conclusions reached and contributes to preparing and supporting bids and sales proposals.
Establishes metrics to provide data on performance and help with the continuous improvement of (Key) account management and sales activities.
Technical pitching knowledge about one or all of the Key Technical solutions such as: Enterprise Networking and wireless, Server and Storage (on-premises or cloud), IT Management Tools, Cyber Security, Collaboration, Managed Services.
Convincing, assertive, and able to make decisions.
Structured, analytical and results oriented approach.
Leadership, Networking, Change Management, and Interpersonal skills.
Stress resistance, team orientation.
Excellent communication skills.
Knowledge (Qualifications & Experience) :
Diploma or Higher relevant qualification in Information Technology or Business Administration.
Minimum Experience: 10 years’ experience in Information Technology industry selling Data Centre, Compute and Storage, Cyber Security, Collaboration, Enterprise Network Solutions etc.
Worked for At least Two different companies in similar field.
Minimum 3years of work experience with Tier1 or Gold/Platinum partners of vendors such as : Cisco, Fortinet, Checkpoint, HP, Dell, Microsoft, Palo Alto.
Turnkey or Large Multivendor Solution selling experience.