Job Summary:
Our client is looking for a proactive and organized Sales & Marketing Administrator / Sales Coordinator to support the company’s sales growth and marketing activities in the UAE.
The role will involve sales coordination, customer relationship management, lead generation, quotation and order management, market research, digital marketing support and general sales & marketing administration. The ideal candidate should be commercially minded, confident in communicating with customers and able to work hands-on in a growing business environment.
Key Responsibilities:
- Identify and follow up on potential leads through enquiries, referrals and other channels.
- Contact prospective customers and introduce client’s products and solutions.
- Prepare and follow up on quotations, proposals and sales orders.
- Maintain regular communication with existing customers and identify potential sales opportunities.
- Follow up on enquiries, quotations and pending orders to support conversion.
- Maintain and update the customer database and sales pipeline.
- Assist the sales team with customer meetings, presentations and product information.
- Conduct basic market and competitor research to identify new business opportunities.
- Support sales activities targeting interior designers, architects, contractors, developers, furniture companies and other relevant customers. Sales Administration & Coordination:
- Prepare quotations, sales orders, invoices and other sales documentation.
- Coordinate customer orders, deliveries and product availability.
- Liaise with Accounts, Warehouse, Logistics and other departments to ensure smooth order fulfilment.
- Maintain accurate sales records and prepare sales reports.
- Update customer, quotation and order information in the ERP system.
- Monitor pending quotations, orders and customer follow-ups.
- Handle customer enquiries through email, telephone and other communication channels.
Requirements:
- Bachelor’s degree in Sales, Marketing, Business Administration or a related field.
- 2–4 years of relevant UAE experience in Sales Coordination, Sales Administration, Sales & Marketing or a similar role.
- Candidate’s experience dealing with architects, interior designers, contractors, developers, furniture companies, distributors or B2B customers will be preferred.
- Strong communication and customer-handling skills.
- Good knowledge of MS Office and Excel.
- Experience with Odoo ERP or another ERP system is preferred.
- Strong organizational, coordination and follow-up skills.
- Good written and spoken English.
- Ability to multitask and work independently
