BUSINESS DEVELOPMENT ASSISTANT (IT/ CYBER SECURITY CERTIFICATIONS/ TRAININGS) (30649)
Our client is the most trusted and by far the largest source for information and cyber security training and certification in the world. It also develops, maintains, the largest collection of research documents about various aspects of information security.
Reporting to: Marketing Manager B2B
Location: Office Based (Dubai)
To support the business development functions in delivering specific KPI’s & targets within the META region, by developing existing client relationships and qualifying and pursuing new client opportunities, building the company brand in accordance with our values and mission statement.
Successful candidate will work as part of a close-knit team, helping to raise the company profile by underpinning market facing activity whilst supporting internal business development activities and processes.
Principle duties and responsibilities:
•Qualify all Leads – Convert to contact, tier & reassign. •Set up appointments for Business Development Executive. •Action post event delegate call feedback. •Demand generation follow up for Tier 2 to Tier 4 accounts. •Create new prospect target lists using appropriate tools, resources and systems. •Create and distribute progress & performance reports.
Event Success Check List Activity (T2-4 Prospects)
•Promote company events through appropriate social media channels.
•Conduct invite calls to Tier 2-4 VIP’s for specific events.
•Facilitate tactical promotion’ communications where appropriate.
Data Cleansing Activity
•Ensure data in all Salesforce records/contacts/accounts is maintained, reviewed and regularly cleansed. •Ensure data held with the Dunn & Bradstreet system matches that held within Salesforce. •Ensure Dunn & Bradstreet data matches with LinkedIn contacts. •Regularly review and check LinkedIn contact entry to Salesforce. •Regularly maintain, review and update Parent/ Sister Company data management. •Work with Data Analysts with the Data Analysis support team to profile target accounts.
•Meet any agreed KPIs set in relation to individual and team performance. •Drive Webinar attendance and Trade Event Meetings. •To build and maintain the COMPANY brand and mission within the wider Cyber Security community. •Support Country Lead and Business Development Managers in the tender process for any prospective customer procurement opportunities when applicable. •To assist with the effective management of the invoicing and aged debt process for Tier 2,3 and 4 accounts, ensuring customer invoices are paid in a timely manner. •Provide excellent customer service to Tier 2,3 & 4 accounts when necessary. •To build and maintain the COMPANY brand and mission within the wider Cyber Security community. •Carry out any ad-hoc Business Development/Sales admin duties when required. •Carry out additional tasks as requested by the COMPANY Management Team. • Ability and desire to travel to company events in Europe and London.
Skills & Experience
• Sales focused with a creative flair. • Able to work well under pressure. • Excellent interpersonal and presentation skills.
Knowledge, Qualifications and Training:
Educated to a good standard. (Minimum GCSE, including English and Mathematics C* grade). Fluent in Arabic and English (written and verbal). Behaviour & Personality Characteristics (These underpin company values).
To demonstrate integrity in all company dealings. • Foster a culture of fairness and honesty. • Be approachable and flexible in all company dealings.
• Good IT Skills, including experience of working with all Microsoft Office products. • Able to use social media platforms such as LinkedIn.Planning, Analysing and Problem solving • Well organised, able to plan and prioritise multiple tasks. • Ability to use initiative and creativity. Customer service, Communication and Team work. • Excellent telephone manner, able to speak to customers over the phone confidently. • Have a passion for delivering a world class service. • Ability to work autonomously and as part of a team. • Ability to build relationships both internally and externally.